Logan and Edwin helped me out back on March 19, 2021. They were amazing. I thought this review posted in March, but once I saw it didn't go through, I... read more had to post it again - that's how great they were and I wanted the company to know this. It was a short and simple move but these guys had a great attitude and could not have been more polite to me. Honestly, it was the best I have been treated and spoken to since I moved to New York. We chatted about their backgrounds a bit and it's clear they are both hard workers that want to do the right thing. Good job, Fox in Green - you have two outstanding employees here.

  On time, efficient, friendly, did everything asked for the price quoted. Zero stress. Definitely recommend.

  Absolutely stellar service. Quick, professional, took good care of valuable items. If I move again within nyc there is no chance I'm using any other service. Try to tip cash.... read more I only had card. Hope the tip goes to the three guys who killed it for me today.

  I have moved 4 times within NYC in the last 5 years. I have used 2 movers in the past which were pretty good too. To be honest, at first,... read more I was a little skpetical to choose NYC as I hadn't used them before and never heard about them but they were quoting a really good price for the move and I decided to go with them.
They were 30 minutes late to arrive but they called me right on time to tell me that they were stuck in the traffic and will arrive soon. It wasn't a problem for me at all. Once they arrived, they packed everything a little more carefully than the other movers I had used in the past. They notified me of any defects that they found on the furniture before moving so that I am aware of any preexisting conditions.
They delivered everything without any damage (as opposed to my last moves with the other movers). They did well in terms of time as well. Overall, I was pretty happy with them and will definitely recommend them.
(Usually, I tip 20% for the move but with their low price and the quality of service, I ended up tipping 30%)

  They were booked through MOVED.com. They were the only moving company that had access to my items between the constrainer and my moving storage unit. They "lost" a box that... read more had a couple cameras a external hard drive some cables. Because it was moved to another storage unit I didn't find this out until 9 months when I moved the storage unit out. I did the moving from the storage unit into another container. I reached out to see if they for some reason had my box and had no way of contacting me. They said of course not we check all of our trucks and return lost items. That's a lie. Their truck was filled with other items not related to my items which made me nervous from the start. I just kept doubling down on we dont have your items. If their moving guys stole the items how would they have them! Shady company shady movers! Find another moving company!

  I used Green Line movers back in 2018 after a friend recommended them to me. At that time, they had lost my lululemon yoga mat, but everything else was superb.... read more So I shrugged it off even though I was not reimbursed (mind you, a ~$100 value).

Today we used them again and the moving truck broke down. It took almost 2 hours to get the battery replaced, nearly costing us our move and forcing our belongings to be held overnight.

Additionally, we had 3 TVs and now only have 2. When I called to report the missing TV (only about 20 minutes after they left), they insisted I was mistaken. They assured me the missing TV was not in their truck. I am not sure how something as large as a TV gets "lost."

If you are reading this, book with another company. They certainly made what is an already stressful day 10x more stressful.

EDIT:
After having one of the movers come back to my apt to ensure my TV was not actually present (they did not believe me), the business owner did reach out, apologize, and offer me reimbursement.
My TV (with tax) cost $218 and they gave me $150 for it.

  We hired a team to pack and move for a one bedroom apartment. The estimate was fine but despite warning the person I spoke with on the phone about how... read more many books and other things we had, we ended up needing more boxes. Workers showed up a half an hour early which was a little inconvenient as we had no time to prepare in the morning.

The team was a bit scatterbrained throughout the packing process, packing boxes of things seemingly at random, just grabbing items within arms length and tossing them in a box, all (found during unpacking) with very little regard to the safety of the contents--not to mention packing things like kitchen cleaners with food items. Many boxes were packed with paper wrapping with other items just tossed into the boxes with no regards to the content. I really do not want to understate how frustrating the unpacking process has been because of this. I wouldn't recommend this company for packing.

I will say: the team did a great job with the MOVING part of the process. They were extremely efficient moving things and loading them into their truck and unloading was super fast, despite some of the space issues we had getting things up a set of stairs. Had we packed ourselves, I don't think I would have many complaints.

  Quick, friendly, and very well priced! The movers were done with moving all of our two bedroom furniture in only an hour and a half and we're incredibly nice. Will... read more absolutely recommend and use again.

  I worked with this company a couple of years ago. They worked hard and I always feel bad when movers have to go upstairs, but they were at times really... read more rough with my belongings and by the time we moved everything, a few of my pieces of furniture were damaged. I pointed out the damages to the guy leading the team and he tried to deny it was their fault and complained that they were "antiques" - only one of the pieces was an antique and it is in impeccable condition. I am OCD about my belongings and take very good care of them. One of the pieces was the bottom of a cabinet that couldn't possibly break except when being moved. Ultimately, they found a way to make repairs on the spot that solved the problem. But I've never had anything damaged before when moving, I didn't appreciate having to argue about it. And the team still breathed down my neck wondering about their tip. I'm ready for my next move and just remembering this experience has me on edge about who to hire this time.

The time I moved before that the movers that I used treated everything as though it was their own. They were super careful. If I could remember who that was, I'd have used them again.