I used Green Line movers back in 2018 after a friend recommended them to me. At that time, they had lost my lululemon yoga mat, but everything else was superb.... read more So I shrugged it off even though I was not reimbursed (mind you, a ~$100 value).

Today we used them again and the moving truck broke down. It took almost 2 hours to get the battery replaced, nearly costing us our move and forcing our belongings to be held overnight.

Additionally, we had 3 TVs and now only have 2. When I called to report the missing TV (only about 20 minutes after they left), they insisted I was mistaken. They assured me the missing TV was not in their truck. I am not sure how something as large as a TV gets "lost."

If you are reading this, book with another company. They certainly made what is an already stressful day 10x more stressful.

EDIT:
After having one of the movers come back to my apt to ensure my TV was not actually present (they did not believe me), the business owner did reach out, apologize, and offer me reimbursement.
My TV (with tax) cost $218 and they gave me $150 for it.

  Would recommend! NYC Green Line Movers were responsive over email, arrived on time, and managed the move well. Their staff were polite, efficient, and easy to work with. I also... read more thought they were reasonably priced. I forgot to include a couch and elevator (1 floor) in my original estimate, so they recalculated the price on the spot (an additional $70, which I thought was reasonable).

  We moved twice within 2 years and used NYC Green Line Movers both times - once locally and the other time from NY to CT. The second time was in... read more the middle of a pandemic. While everyone else was price gauging or completely booked, these guys were reasonably priced and available. Both moves went flawlessly for us. They provided the building mandated paperwork in a timely manner and arrived exactly when they said they would. We already had everything packed, so we did not use them for packing services. The movers moved our items super efficiently and carefully. We didn't have a simple damaged item (or wall) in either move. We asked them to bring TV boxes, which they did. They also wrapped all of our furniture in plastic and blankets. Mark fragile boxes with stickers on all sides!  

Make sure you tip in CASH! The price for the move itself was significantly lower than other quotes we received and the guys worked so hard. Tip them well - I would say 30% at the very least. We tipped more, but they deserved it. I would highly recommend NYC Green Line Movers.

  This was my first time hiring movers and it was a fantastic experience, especially considering that it was a really rough move: from a third-floor walkup to a sixth-floor walkup.... read more Four guys from NYC Green Line Movers arrived at the appointed time and promptly emptied our apartment. They protected all our furniture, including disassembling the larger pieces that wouldn't fit in the stairwell. They reassembled everything when we arrived at the new place. The whole process took about three and a half hours. I chose Green Line because they gave me a reasonable flat-rate quote based on our inventory, rather than an hourly rate. Even though I ended up with a few more boxes than I'd estimated, they didn't charge me extra at the end. I would definitely hire them again for a future move.

  I've moved 5 times with Green Line and I don't have a single complaint. They've always been on time, efficient, and careful. On top of that, their prices are significantly... read more lower than every other NYC moving company that I've gotten quotes from. They've done a few complicated moves for me (across state lines, into storage for a few days, multiple pick up locations, etc.) and it has always been seamless. They take all the stress out of moving. I can't recommend them enough.

  Great experience from start to finish. Boris provided me with a competitive flat rate estimate based on the items that needed to be moved (a packed one-bedroom apartment) and the... read more 4-man team that arrived got right down to business, handling the job quickly and efficiently while being careful with all of our items. It was a tough move but they made it easy. Honest, hardworking crew. Definitely recommend.

  Quick, friendly, and very well priced! The movers were done with moving all of our two bedroom furniture in only an hour and a half and we're incredibly nice. Will... read more absolutely recommend and use again.

  I worked with this company a couple of years ago. They worked hard and I always feel bad when movers have to go upstairs, but they were at times really... read more rough with my belongings and by the time we moved everything, a few of my pieces of furniture were damaged. I pointed out the damages to the guy leading the team and he tried to deny it was their fault and complained that they were "antiques" - only one of the pieces was an antique and it is in impeccable condition. I am OCD about my belongings and take very good care of them. One of the pieces was the bottom of a cabinet that couldn't possibly break except when being moved. Ultimately, they found a way to make repairs on the spot that solved the problem. But I've never had anything damaged before when moving, I didn't appreciate having to argue about it. And the team still breathed down my neck wondering about their tip. I'm ready for my next move and just remembering this experience has me on edge about who to hire this time.

The time I moved before that the movers that I used treated everything as though it was their own. They were super careful. If I could remember who that was, I'd have used them again.

  On time, efficient, friendly, did everything asked for the price quoted. Zero stress. Definitely recommend.