Had an incredible experience. Movers were on time fast and really cared about our stuff. Michael responded to my many questions IMMEDIATELY every single time and was a delight to... read more work with. I could not recommend this moving company more.

  I used Green Line movers back in 2018 after a friend recommended them to me. At that time, they had lost my lululemon yoga mat, but everything else was superb.... read more So I shrugged it off even though I was not reimbursed (mind you, a ~$100 value).

Today we used them again and the moving truck broke down. It took almost 2 hours to get the battery replaced, nearly costing us our move and forcing our belongings to be held overnight.

Additionally, we had 3 TVs and now only have 2. When I called to report the missing TV (only about 20 minutes after they left), they insisted I was mistaken. They assured me the missing TV was not in their truck. I am not sure how something as large as a TV gets "lost."

If you are reading this, book with another company. They certainly made what is an already stressful day 10x more stressful.

EDIT:
After having one of the movers come back to my apt to ensure my TV was not actually present (they did not believe me), the business owner did reach out, apologize, and offer me reimbursement.
My TV (with tax) cost $218 and they gave me $150 for it.

  Loved this company! Affordable with top of the line service. Three men came for a 1 bedroom apartment move, and they were quick and efficient while still being careful with... read more my furniture, wore masks the entire time, and couldn't be nicer. They brought their own wardrobe boxes that came in handy! Would definitely recommend and use again.

  They were booked through MOVED.com. They were the only moving company that had access to my items between the constrainer and my moving storage unit. They "lost" a box that... read more had a couple cameras a external hard drive some cables. Because it was moved to another storage unit I didn't find this out until 9 months when I moved the storage unit out. I did the moving from the storage unit into another container. I reached out to see if they for some reason had my box and had no way of contacting me. They said of course not we check all of our trucks and return lost items. That's a lie. Their truck was filled with other items not related to my items which made me nervous from the start. I just kept doubling down on we dont have your items. If their moving guys stole the items how would they have them! Shady company shady movers! Find another moving company!

  Green Line showed up early, brought all the necessary equipment (dollies, etc.) and quickly provided the requested paperwork to our building.

Booking and quote process was easy and... read more hassle-free. Really professional throughout!

Fastest and most organized movers we've ever used. Will definitely be recommending them to all friends, family, and coworkers!

  Logan and Edwin helped me out back on March 19, 2021. They were amazing. I thought this review posted in March, but once I saw it didn't go through, I... read more had to post it again - that's how great they were and I wanted the company to know this. It was a short and simple move but these guys had a great attitude and could not have been more polite to me. Honestly, it was the best I have been treated and spoken to since I moved to New York. We chatted about their backgrounds a bit and it's clear they are both hard workers that want to do the right thing. Good job, Fox in Green - you have two outstanding employees here.

  Absolutely stellar service. Quick, professional, took good care of valuable items. If I move again within nyc there is no chance I'm using any other service. Try to tip cash.... read more I only had card. Hope the tip goes to the three guys who killed it for me today.

  Very professional and great value! This was my second time using this company (was referred to them initially), and again, the movers were on time, quick, efficient, very pleasant and... read more reasonably priced. We had no issues. They packed for us the day before so that we could move quickly. Also, I emailed the company's contact, Michael, so many times, and he was super patient and helpful and coordinated everything perfectly. I've also referred them to other friends who have expressed the same sentiments. Really appreciate all the hard work and will be using again in the future!

  I gave them 3 stars since the got the job done.
We booked this company since it was cheaper than others and promised to provide paperwork my building needed.... read more The booking of the job was fine. Providing COI took a little back and forth, but okay. The company originally automatically assigned 9am as the start time. I had them change to 8am since the elevator window available in my departure building was 8-11am. They changed it with no problem. BUT on the day of the move, at 8am, the movers called and said "they had a flat tire" and they should be here in 40 min. I told them to drive to the back entrance where the loading dock was. By 9am, they still didn't show up. I called them and asked them where they were and told them again to park at the loading dock again. OKAY.THEY JUST WANTED TO START THE DAY AT 9AM. I WASN'T BORN YESTERDAY. They finally arrived a few minutes after 9am and told me they were at the front door. I told them a 3rd time to park at the loading dock. Finally, they came up and started moving. PROBLEM 1- One guy always pulled down his mask while another guy put his mask below his nose. I had to constantly remind them about their masks and even offered a new one to them. One guy put on our mask and got rid of it within 5 min and continued to wear his loose mask below his nose for the rest of the day. PROBLEM 2- they did not bring enough moving supplies. They used our bubble wraps to wrap our TV and monitors and didn't wrap anything with one of our monitors when we clearly informed them about these items. Without our bubble wraps, they would have nothing to wrap our TV or monitor. They also didn't bring enough plastic wraps and mostly using the one we prepared. When we had a kitchen cart to move which we listed, they said they couldn't move it since there were some glass items in it. They were just standing there for minutes doing nothing and insisted that we put everything in a box. We told them we ran out of boxes. Eventually, I put all glass items in a separe bag and suggested to wrap the cart with our own plastic wraps and solved the problem. What did they expect? To throw out the cart and everything in it? PROBLEM 3- Once we arrived at the new building, they decided to take a lunch break. When you were late for more than one hour in the morning already, shouldn't you hurry up and get the job done? A lunch break during a move without prior consent is unheard of. PROBLEM 4 -Throughout the move, they kept complaining there were more stuff they had to move than expected. That was totally BS. We already moved a number of boxes on our own in advance and took a number of items with us on Uber on the day of. The number of boxes and each item were clearly listed in our fee quote. We still tipped them 25% at the end of the day. We will never use them again considering how unprofessional they were.