They were booked through MOVED.com. They were the only moving company that had access to my items between the constrainer and my moving storage unit. They "lost" a box that... read more had a couple cameras a external hard drive some cables. Because it was moved to another storage unit I didn't find this out until 9 months when I moved the storage unit out. I did the moving from the storage unit into another container. I reached out to see if they for some reason had my box and had no way of contacting me. They said of course not we check all of our trucks and return lost items. That's a lie. Their truck was filled with other items not related to my items which made me nervous from the start. I just kept doubling down on we dont have your items. If their moving guys stole the items how would they have them! Shady company shady movers! Find another moving company!

  Logan and Edwin helped me out back on March 19, 2021. They were amazing. I thought this review posted in March, but once I saw it didn't go through, I... read more had to post it again - that's how great they were and I wanted the company to know this. It was a short and simple move but these guys had a great attitude and could not have been more polite to me. Honestly, it was the best I have been treated and spoken to since I moved to New York. We chatted about their backgrounds a bit and it's clear they are both hard workers that want to do the right thing. Good job, Fox in Green - you have two outstanding employees here.

  Would recommend! NYC Green Line Movers were responsive over email, arrived on time, and managed the move well. Their staff were polite, efficient, and easy to work with. I also... read more thought they were reasonably priced. I forgot to include a couch and elevator (1 floor) in my original estimate, so they recalculated the price on the spot (an additional $70, which I thought was reasonable).

  Had an incredible experience. Movers were on time fast and really cared about our stuff. Michael responded to my many questions IMMEDIATELY every single time and was a delight to... read more work with. I could not recommend this moving company more.

  I've moved 5 times with Green Line and I don't have a single complaint. They've always been on time, efficient, and careful. On top of that, their prices are significantly... read more lower than every other NYC moving company that I've gotten quotes from. They've done a few complicated moves for me (across state lines, into storage for a few days, multiple pick up locations, etc.) and it has always been seamless. They take all the stress out of moving. I can't recommend them enough.

  On time, efficient, friendly, did everything asked for the price quoted. Zero stress. Definitely recommend.

  I have moved 4 times within NYC in the last 5 years. I have used 2 movers in the past which were pretty good too. To be honest, at first,... read more I was a little skpetical to choose NYC as I hadn't used them before and never heard about them but they were quoting a really good price for the move and I decided to go with them.
They were 30 minutes late to arrive but they called me right on time to tell me that they were stuck in the traffic and will arrive soon. It wasn't a problem for me at all. Once they arrived, they packed everything a little more carefully than the other movers I had used in the past. They notified me of any defects that they found on the furniture before moving so that I am aware of any preexisting conditions.
They delivered everything without any damage (as opposed to my last moves with the other movers). They did well in terms of time as well. Overall, I was pretty happy with them and will definitely recommend them.
(Usually, I tip 20% for the move but with their low price and the quality of service, I ended up tipping 30%)

  I used Green Line movers back in 2018 after a friend recommended them to me. At that time, they had lost my lululemon yoga mat, but everything else was superb.... read more So I shrugged it off even though I was not reimbursed (mind you, a ~$100 value).

Today we used them again and the moving truck broke down. It took almost 2 hours to get the battery replaced, nearly costing us our move and forcing our belongings to be held overnight.

Additionally, we had 3 TVs and now only have 2. When I called to report the missing TV (only about 20 minutes after they left), they insisted I was mistaken. They assured me the missing TV was not in their truck. I am not sure how something as large as a TV gets "lost."

If you are reading this, book with another company. They certainly made what is an already stressful day 10x more stressful.

EDIT:
After having one of the movers come back to my apt to ensure my TV was not actually present (they did not believe me), the business owner did reach out, apologize, and offer me reimbursement.
My TV (with tax) cost $218 and they gave me $150 for it.

  Green Line showed up early, brought all the necessary equipment (dollies, etc.) and quickly provided the requested paperwork to our building.

Booking and quote process was easy and... read more hassle-free. Really professional throughout!

Fastest and most organized movers we've ever used. Will definitely be recommending them to all friends, family, and coworkers!