I worked with this company a couple of years ago. They worked hard and I always feel bad when movers have to go upstairs, but they were at times really... read more rough with my belongings and by the time we moved everything, a few of my pieces of furniture were damaged. I pointed out the damages to the guy leading the team and he tried to deny it was their fault and complained that they were "antiques" - only one of the pieces was an antique and it is in impeccable condition. I am OCD about my belongings and take very good care of them. One of the pieces was the bottom of a cabinet that couldn't possibly break except when being moved. Ultimately, they found a way to make repairs on the spot that solved the problem. But I've never had anything damaged before when moving, I didn't appreciate having to argue about it. And the team still breathed down my neck wondering about their tip. I'm ready for my next move and just remembering this experience has me on edge about who to hire this time.

The time I moved before that the movers that I used treated everything as though it was their own. They were super careful. If I could remember who that was, I'd have used them again.

  Quick, friendly, and very well priced! The movers were done with moving all of our two bedroom furniture in only an hour and a half and we're incredibly nice. Will... read more absolutely recommend and use again.

  Loved this company! Affordable with top of the line service. Three men came for a 1 bedroom apartment move, and they were quick and efficient while still being careful with... read more my furniture, wore masks the entire time, and couldn't be nicer. They brought their own wardrobe boxes that came in handy! Would definitely recommend and use again.

  Two helpful polite and professional men showed up on time, wearing masks, and ready to work. Honestly, I couldn't think of a better team to help move my things .... read more Reasonable too. Definitely would recommend them, or use them again. Thank you!

  I gave them 3 stars since the got the job done.
We booked this company since it was cheaper than others and promised to provide paperwork my building needed. The... read more booking of the job was fine. Providing COI took a little back and forth, but okay. The company originally automatically assigned 9am as the start time. I had them change to 8am since the elevator window available in my departure building was 8-11am. They changed it with no problem. BUT on the day of the move, at 8am, the movers called and said "they had a flat tire" and they should be here in 40 min. I told them to drive to the back entrance where the loading dock was. By 9am, they still didn't show up. I called them and asked them where they were and told them again to park at the loading dock again. OKAY.THEY JUST WANTED TO START THE DAY AT 9AM. I WASN'T BORN YESTERDAY. They finally arrived a few minutes after 9am and told me they were at the front door. I told them a 3rd time to park at the loading dock. Finally, they came up and started moving. PROBLEM 1- One guy always pulled down his mask while another guy put his mask below his nose. I had to constantly remind them about their masks and even offered a new one to them. One guy put on our mask and got rid of it within 5 min and continued to wear his loose mask below his nose for the rest of the day. PROBLEM 2- they did not bring enough moving supplies. They used our bubble wraps to wrap our TV and monitors and didn't wrap anything with one of our monitors when we clearly informed them about these items. Without our bubble wraps, they would have nothing to wrap our TV or monitor. They also didn't bring enough plastic wraps and mostly using the one we prepared. When we had a kitchen cart to move which we listed, they said they couldn't move it since there were some glass items in it. They were just standing there for minutes doing nothing and insisted that we put everything in a box. We told them we ran out of boxes. Eventually, I put all glass items in a separe bag and suggested to wrap the cart with our own plastic wraps and solved the problem. What did they expect? To throw out the cart and everything in it? PROBLEM 3- Once we arrived at the new building, they decided to take a lunch break. When you were late for more than one hour in the morning already, shouldn't you hurry up and get the job done? A lunch break during a move without prior consent is unheard of. PROBLEM 4 -Throughout the move, they kept complaining there were more stuff they had to move than expected. That was totally BS. We already moved a number of boxes on our own in advance and took a number of items with us on Uber on the day of. The number of boxes and each item were clearly listed in our fee quote. We still tipped them 25% at the end of the day. We will never use them again considering how unprofessional they were.

  I used Green Line movers back in 2018 after a friend recommended them to me. At that time, they had lost my lululemon yoga mat, but everything else was superb.... read more So I shrugged it off even though I was not reimbursed (mind you, a ~$100 value).

Today we used them again and the moving truck broke down. It took almost 2 hours to get the battery replaced, nearly costing us our move and forcing our belongings to be held overnight.

Additionally, we had 3 TVs and now only have 2. When I called to report the missing TV (only about 20 minutes after they left), they insisted I was mistaken. They assured me the missing TV was not in their truck. I am not sure how something as large as a TV gets "lost."

If you are reading this, book with another company. They certainly made what is an already stressful day 10x more stressful.

EDIT:
After having one of the movers come back to my apt to ensure my TV was not actually present (they did not believe me), the business owner did reach out, apologize, and offer me reimbursement.
My TV (with tax) cost $218 and they gave me $150 for it.

  These guys are amazing and was the least stressful moment of my rather big move. There was a bit of a mixup on the actual date of the move which... read more made me extremely nervous--but from the moment Alex and team arrived, it went as smooth as can be. They also came in at the lowest price. I cannot recommend these guys any more. I gave them a well deserved tip.

  Very professional and great value! This was my second time using this company (was referred to them initially), and again, the movers were on time, quick, efficient, very pleasant and... read more reasonably priced. We had no issues. They packed for us the day before so that we could move quickly. Also, I emailed the company's contact, Michael, so many times, and he was super patient and helpful and coordinated everything perfectly. I've also referred them to other friends who have expressed the same sentiments.  Really appreciate all the hard work and will be using again in the future!

  Absolutely stellar service. Quick, professional, took good care of valuable items. If I move again within nyc there is no chance I'm using any other service. Try to tip cash.... read more I only had card. Hope the tip goes to the three guys who killed it for me today.