I used Green Line movers back in 2018 after a friend recommended them to me. At that time, they had lost my lululemon yoga mat, but everything else was superb.... read more So I shrugged it off even though I was not reimbursed (mind you, a ~$100 value).

Today we used them again and the moving truck broke down. It took almost 2 hours to get the battery replaced, nearly costing us our move and forcing our belongings to be held overnight.

Additionally, we had 3 TVs and now only have 2. When I called to report the missing TV (only about 20 minutes after they left), they insisted I was mistaken. They assured me the missing TV was not in their truck. I am not sure how something as large as a TV gets "lost."

If you are reading this, book with another company. They certainly made what is an already stressful day 10x more stressful.

EDIT:
After having one of the movers come back to my apt to ensure my TV was not actually present (they did not believe me), the business owner did reach out, apologize, and offer me reimbursement.
My TV (with tax) cost $218 and they gave me $150 for it.

  Green Line showed up early, brought all the necessary equipment (dollies, etc.) and quickly provided the requested paperwork to our building.

Booking and quote process was easy and... read more hassle-free. Really professional throughout!

Fastest and most organized movers we've ever used. Will definitely be recommending them to all friends, family, and coworkers!

  These guys are amazing and was the least stressful moment of my rather big move. There was a bit of a mixup on the actual date of the move which... read more made me extremely nervous--but from the moment Alex and team arrived, it went as smooth as can be. They also came in at the lowest price. I cannot recommend these guys any more. I gave them a well deserved tip.

  Had an incredible experience. Movers were on time fast and really cared about our stuff. Michael responded to my many questions IMMEDIATELY every single time and was a delight to... read more work with. I could not recommend this moving company more.

  Great experience from start to finish. Boris provided me with a competitive flat rate estimate based on the items that needed to be moved (a packed one-bedroom apartment) and the... read more 4-man team that arrived got right down to business, handling the job quickly and efficiently while being careful with all of our items. It was a tough move but they made it easy. Honest, hardworking crew. Definitely recommend.

  Would recommend! NYC Green Line Movers were responsive over email, arrived on time, and managed the move well. Their staff were polite, efficient, and easy to work with. I also... read more thought they were reasonably priced. I forgot to include a couch and elevator (1 floor) in my original estimate, so they recalculated the price on the spot (an additional $70, which I thought was reasonable).

  I worked with this company a couple of years ago. They worked hard and I always feel bad when movers have to go upstairs, but they were at times really... read more rough with my belongings and by the time we moved everything, a few of my pieces of furniture were damaged. I pointed out the damages to the guy leading the team and he tried to deny it was their fault and complained that they were "antiques" - only one of the pieces was an antique and it is in impeccable condition. I am OCD about my belongings and take very good care of them. One of the pieces was the bottom of a cabinet that couldn't possibly break except when being moved. Ultimately, they found a way to make repairs on the spot that solved the problem. But I've never had anything damaged before when moving, I didn't appreciate having to argue about it. And the team still breathed down my neck wondering about their tip. I'm ready for my next move and just remembering this experience has me on edge about who to hire this time.

The time I moved before that the movers that I used treated everything as though it was their own. They were super careful. If I could remember who that was, I'd have used them again.

  Loved this company! Affordable with top of the line service. Three men came for a 1 bedroom apartment move, and they were quick and efficient while still being careful with... read more my furniture, wore masks the entire time, and couldn't be nicer. They brought their own wardrobe boxes that came in handy! Would definitely recommend and use again.

  I have moved 4 times within NYC in the last 5 years. I have used 2 movers in the past which were pretty good too. To be honest, at first,... read more I was a little skpetical to choose NYC as I hadn't used them before and never heard about them but they were quoting a really good price for the move and I decided to go with them.
They were 30 minutes late to arrive but they called me right on time to tell me that they were stuck in the traffic and will arrive soon. It wasn't a problem for me at all. Once they arrived, they packed everything a little more carefully than the other movers I had used in the past. They notified me of any defects that they found on the furniture before moving so that I am aware of any preexisting conditions.
They delivered everything without any damage (as opposed to my last moves with the other movers). They did well in terms of time as well. Overall, I was pretty happy with them and will definitely recommend them.
(Usually, I tip 20% for the move but with their low price and the quality of service, I ended up tipping 30%)