Client TESTIMONIALS
Yelp TESTIMONIALS
Quick, friendly, and very well priced! The movers were done with moving all of our two bedroom furniture in only an hour and a half and we're incredibly nice. Will... read more absolutely recommend and use again.
Erinn M.
4/30/2022
These guys are amazing and was the least stressful moment of my rather big move. There was a bit of a mixup on the actual date of the move which... read more made me extremely nervous--but from the moment Alex and team arrived, it went as smooth as can be. They also came in at the lowest price. I cannot recommend these guys any more. I gave them a well deserved tip.
Putri T.
2/16/2021
Had an incredible experience. Movers were on time fast and really cared about our stuff. Michael responded to my many questions IMMEDIATELY every single time and was a delight to... read more work with. I could not recommend this moving company more.
D H.
9/01/2021
We hired a team to pack and move for a one bedroom apartment. The estimate was fine but despite warning the person I spoke with on the phone about how... read more many books and other things we had, we ended up needing more boxes. Workers showed up a half an hour early which was a little inconvenient as we had no time to prepare in the morning.
The team was a bit scatterbrained throughout the packing process, packing boxes of things seemingly at random, just grabbing items within arms length and tossing them in a box, all (found during unpacking) with very little regard to the safety of the contents--not to mention packing things like kitchen cleaners with food items. Many boxes were packed with paper wrapping with other items just tossed into the boxes with no regards to the content. I really do not want to understate how frustrating the unpacking process has been because of this. I wouldn't recommend this company for packing.
I will say: the team did a great job with the MOVING part of the process. They were extremely efficient moving things and loading them into their truck and unloading was super fast, despite some of the space issues we had getting things up a set of stairs. Had we packed ourselves, I don't think I would have many complaints.
Mike R.
4/11/2021
This was my first time hiring movers and it was a fantastic experience, especially considering that it was a really rough move: from a third-floor walkup to a sixth-floor walkup.... read more Four guys from NYC Green Line Movers arrived at the appointed time and promptly emptied our apartment. They protected all our furniture, including disassembling the larger pieces that wouldn't fit in the stairwell. They reassembled everything when we arrived at the new place. The whole process took about three and a half hours. I chose Green Line because they gave me a reasonable flat-rate quote based on our inventory, rather than an hourly rate. Even though I ended up with a few more boxes than I'd estimated, they didn't charge me extra at the end. I would definitely hire them again for a future move.
Sarah P.
4/03/2021
I gave them 3 stars since the got the job done.
We booked this company since it was cheaper than others and promised to provide paperwork my building needed.... read more The booking of the job was fine. Providing COI took a little back and forth, but okay. The company originally automatically assigned 9am as the start time. I had them change to 8am since the elevator window available in my departure building was 8-11am. They changed it with no problem. BUT on the day of the move, at 8am, the movers called and said "they had a flat tire" and they should be here in 40 min. I told them to drive to the back entrance where the loading dock was. By 9am, they still didn't show up. I called them and asked them where they were and told them again to park at the loading dock again. OKAY.THEY JUST WANTED TO START THE DAY AT 9AM. I WASN'T BORN YESTERDAY. They finally arrived a few minutes after 9am and told me they were at the front door. I told them a 3rd time to park at the loading dock. Finally, they came up and started moving. PROBLEM 1- One guy always pulled down his mask while another guy put his mask below his nose. I had to constantly remind them about their masks and even offered a new one to them. One guy put on our mask and got rid of it within 5 min and continued to wear his loose mask below his nose for the rest of the day. PROBLEM 2- they did not bring enough moving supplies. They used our bubble wraps to wrap our TV and monitors and didn't wrap anything with one of our monitors when we clearly informed them about these items. Without our bubble wraps, they would have nothing to wrap our TV or monitor. They also didn't bring enough plastic wraps and mostly using the one we prepared. When we had a kitchen cart to move which we listed, they said they couldn't move it since there were some glass items in it. They were just standing there for minutes doing nothing and insisted that we put everything in a box. We told them we ran out of boxes. Eventually, I put all glass items in a separe bag and suggested to wrap the cart with our own plastic wraps and solved the problem. What did they expect? To throw out the cart and everything in it? PROBLEM 3- Once we arrived at the new building, they decided to take a lunch break. When you were late for more than one hour in the morning already, shouldn't you hurry up and get the job done? A lunch break during a move without prior consent is unheard of. PROBLEM 4 -Throughout the move, they kept complaining there were more stuff they had to move than expected. That was totally BS. We already moved a number of boxes on our own in advance and took a number of items with us on Uber on the day of. The number of boxes and each item were clearly listed in our fee quote. We still tipped them 25% at the end of the day. We will never use them again considering how unprofessional they were.
Mary P.
12/09/2020
Great experience from start to finish. Boris provided me with a competitive flat rate estimate based on the items that needed to be moved (a packed one-bedroom apartment) and the... read more 4-man team that arrived got right down to business, handling the job quickly and efficiently while being careful with all of our items. It was a tough move but they made it easy. Honest, hardworking crew. Definitely recommend.
Kevin B.
8/16/2022
Would recommend! NYC Green Line Movers were responsive over email, arrived on time, and managed the move well. Their staff were polite, efficient, and easy to work with. I also... read more thought they were reasonably priced. I forgot to include a couch and elevator (1 floor) in my original estimate, so they recalculated the price on the spot (an additional $70, which I thought was reasonable).
Yang F.
6/01/2022
They were booked through MOVED.com. They were the only moving company that had access to my items between the constrainer and my moving storage unit. They "lost" a box that... read more had a couple cameras a external hard drive some cables. Because it was moved to another storage unit I didn't find this out until 9 months when I moved the storage unit out. I did the moving from the storage unit into another container. I reached out to see if they for some reason had my box and had no way of contacting me. They said of course not we check all of our trucks and return lost items. That's a lie. Their truck was filled with other items not related to my items which made me nervous from the start. I just kept doubling down on we dont have your items. If their moving guys stole the items how would they have them! Shady company shady movers! Find another moving company!
Adam D.
8/01/2021
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